1. Introduction
This Privacy Policy explains how RoadRune ("we", "us", or "our") collects, uses, shares, and protects your personal information when you use our AI-powered car diagnostics mobile application and related services ("Service").
RoadRune is an AI-powered mobile application available on iOS and Android that helps you diagnose vehicle issues through audio analysis, warning light scanning, and an AI chat assistant. We are committed to protecting your privacy and handling your data with transparency.
This policy applies to all users of our Service, including free and Premium subscribers.
2. Information We Collect
2.1 Account Information
Authentication Data
- Social Login InformationWhen you sign in using Apple Sign-In or Google Sign-In, we receive your name and email address from these providers. We do not collect or store passwords as we exclusively use social authentication.
- Profile InformationYour display name and profile preferences as configured in your account settings.
2.2 Vehicle Information
Vehicle Data Collection
- Vehicle DetailsMake, model, year, and other specifications of vehicles you add to your garage.
- VIN (Vehicle Identification Number)When you use VIN lookup, we decode your VIN to retrieve accurate vehicle specifications. VINs are stored to maintain your vehicle garage.
- Maintenance RecordsService history, maintenance schedules, and diagnostic records you create or import.
- Diagnostic HistoryResults from audio diagnoses, warning light scans, and AI chat consultations.
2.3 Media Content
Audio and Image Data
- Audio RecordingsRecordings of vehicle sounds (engine noises, unusual sounds) that you submit for AI diagnosis. These recordings are processed by our AI system to identify potential issues.
- Dashboard PhotosImages of dashboard warning lights that you capture using the warning light scanner feature. These images are analyzed by our AI to identify and explain warning indicators.
2.4 Automatically Collected Information
Automatic Data Collection
- Usage DataFeatures used, diagnostic requests made, time spent in the app, and interaction patterns.
- Device InformationDevice type, operating system version, app version, unique device identifiers, and mobile network information.
- Log DataError logs, crash reports, and performance data to help us improve the Service.
- Analytics DataAggregated usage statistics collected through standard mobile analytics tools to understand how users interact with our app.
2.5 Subscription Information
Payment and Subscription Data
- Subscription StatusWhether you are a free or Premium subscriber ($9.99/month introductory pricing), subscription start date, and renewal status.
- Transaction RecordsPurchase history and subscription transactions processed through Apple App Store or Google Play Store via RevenueCat.
3. How We Use Your Information
Core Diagnostic Services
- - Analyze audio recordings to identify vehicle issues
- - Process dashboard photos to identify warning lights
- - Provide AI-powered diagnostic recommendations and explanations
- - Generate fair price estimates for repairs
- - Maintain your vehicle garage and service history
Account Management
- - Authenticate your identity via social login
- - Manage your subscription and billing
- - Sync your data across devices
- - Provide customer support
Improvement & Analytics
- - Analyze usage patterns to improve features
- - Monitor app performance and fix technical issues
- - Develop new diagnostic capabilities
- - Understand which features are most valuable to users
Legal & Security
- - Protect against fraud and unauthorized access
- - Enforce our Terms of Service
- - Comply with legal obligations
- - Respond to legal requests when required
4. AI Data Processing
Your audio recordings and photos are processed by AI to provide diagnostic services. Here is how we handle this data:
4.1 Audio Recording Processing
When you record vehicle sounds for diagnosis, the audio is:
- Securely transmitted to Google Gemini AI for analysis
- Processed to identify patterns associated with vehicle issues
- Stored in our secure database (Supabase) along with the diagnostic results
- Retained as part of your diagnostic history unless you delete it
4.2 Image Processing
When you capture dashboard warning light photos:
- Images are securely transmitted to Google Gemini AI for analysis
- The AI identifies warning light symbols and provides explanations
- Images and results are stored in our secure database (Supabase)
- You can delete individual diagnostic records from your history
4.3 AI Training Disclosure
Important: Your audio recordings and images may be used by Google Gemini AI according to their data processing policies. We recommend reviewing Google's Privacy Policy for details on how they handle data sent to their AI services.
5. Legal Basis for Processing (GDPR)
For users in the European Economic Area (EEA), UK, and Switzerland, we process personal data based on:
Contract Performance
Processing necessary to provide diagnostic services, manage your account, and fulfill our service agreement with you.
Legitimate Interests
Improving our Service, analyzing usage patterns, preventing fraud, and ensuring security (balanced against your rights).
Consent
Where you have given explicit consent, such as when you record audio or capture images for AI analysis.
Legal Obligation
Compliance with applicable laws, including tax and financial regulations.
7. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. Our retention periods are:
Account DataUntil deletion
Retained while your account is active. Deleted within 30 days of account deletion request.
Vehicle InformationUntil deletion
Retained until you remove vehicles from your garage or delete your account.
Audio Recordings & ImagesUntil deletion
Stored with your diagnostic history. You can delete individual records or all data by deleting your account.
Diagnostic HistoryUntil deletion
Retained to provide you with historical insights. Deletable at any time.
Subscription Records7 years
Retained for tax, legal, and accounting purposes.
Aggregated AnalyticsIndefinite
Anonymized and aggregated data may be retained indefinitely for analytics.
7.1 Data Deletion
You can request deletion of your data at any time by deleting your account through the app settings or by contacting us. Upon account deletion:
- All personal data will be deleted within 30 days from our primary systems
- Backup copies may take up to 90 days to be fully purged
- Data already sent to third-party AI services cannot be recalled
- Anonymized aggregate data may be retained for analytics
8. Data Security
We implement industry-standard security measures to protect your data:
While we take extensive precautions, no system is completely secure. We encourage you to keep your device secure and sign out when using shared devices.
9. International Data Transfers
RoadRune operates globally, and your data may be transferred to and processed in countries outside your residence, including the United States where our service providers (Google, Supabase) may process data.
For transfers from the EEA, UK, or Switzerland, we rely on:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Data Processing Agreements with our service providers
- Adequacy decisions where applicable
10. Your Rights
10.1 All Users
10.2 EEA/UK/Swiss Residents (GDPR)
In addition to the above, you have the right to:
- Restrict processing of your personal data
- Object to processing based on legitimate interests
- Withdraw consent at any time
- Lodge a complaint with your local supervisory authority
10.3 California Residents (CCPA/CPRA)
California residents have additional rights:
- Right to know what personal information we collect, use, and disclose
- Right to request deletion of personal information
- Right to opt-out of "sale" or "sharing" of personal information - we do not sell your data
- Right to non-discrimination for exercising your rights
- Right to correct inaccurate personal information
- Right to limit use of sensitive personal information
To exercise these rights, contact us at the email below. We will respond within 45 days as required by law.
To exercise these rights, contact us at privacy@roadrune.com or use the settings in your account within the app.
11. Children's Privacy
RoadRune is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at privacy@roadrune.com, and we will take steps to delete such information.
12. Third-Party Links
Our Service may contain links to third-party websites, applications, or services (such as repair shops or parts suppliers). We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing personal information.
13. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
- Update the "Last updated" date at the top of this policy
- Notify you via in-app notification or push notification for significant changes
- Provide at least 30 days notice before material changes take effect
Your continued use of RoadRune after such notification constitutes acceptance of the updated policy.
14. Contact Us
If you have questions about this Privacy Policy, our data practices, or wish to exercise your rights, please contact us:
We aim to respond to all privacy-related inquiries within 30 days, or sooner as required by applicable law.